Shipping
- Shipping Methods
- All orders are shipped via UPS. Available delivery services are Ground (2-5 days), 3 Day Select, 2nd Day Air and Next Day Air Saver. All of these methods will be available to customers in the checkout process.
- Order Processing
- We attempt to ship all orders received before 10a.m. PST the same day they are received, with priority given to those with expedited shipping. We will also do our best to ship any orders received after 10a.m. PST the same day.
- Tracking Numbers
- Tracking numbers will be emailed to customers for all orders within 24 hours of order shipment. UPS provides detailed information on their website. The expected delivery day will be available as soon as UPS has picked up the package from our warehouse.
- PO Boxes
- UPS do not deliver to PO Boxes. We advise customers to provide a physical shipping address during checkout to avoid slowing order processing.
- Back Orders
- We do our best to maintain up to date stock information on our website. Occasionally, if an item goes out of stock orders are received before we have a chance to update our website. Customers will be informed of back orders and will have the opportunity to cancel back ordered items prior to them shipping, should they desire. We will ship out back orders via UPS Ground as soon as the items become available again.